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Shipping Policy

WORLDWIDE SHIPPING

We're excited to announce that we now offer worldwide shipping at Outshine Labels!  For US Orders, please allow up to 3-5 business days to ship after fulfillment, which is typically 2-7 days.  For Canadian Orders, please allow up to 4-7 business days to ship after fulfillment and for all other Orders throughout the World, please allow up to 5-10 business days to ship after fulfillment.  Please note:  We are not responsible for any custom fees that you may or may not be charged.

REAL-TIME SHIPPING RATES

We're excited to offer real-time shipping rates that include our discounted business rates, which we then extend to you!  You pay what we would pay for Shipping, you don't have to worry that we're gouging you on shipping prices...blame that on USPS.  haha!  

MULTIPLE SHIPMENTS

If you are ordering from multiple Stores on Outshine Labels, or even if you're ordering all from the same Store, please be aware that you may receive your order from us in multiple shipments.  We do this to save you money and streamline our process!

If you have any questions about your order, please don't hesitate to email us (please include your order number too!). Our email is  hello@outshinelabels.com and we'll be happy to help! 

PREORDERS

Preorders ship during the time specified in the promotion or campaign.  We typically open preorder product sales for 3-14 days; though we may run them in smaller timespans or longer timespans depending upon the promotion or campaign.  Lead times are longer than usual, but rest assured you will get your order!  Please pay good attention to the Preorder details that were given in our Social Media Posts. 

LOST OR STOLEN PACKAGES

We are not responsible for lost, damaged, or stolen packages. Packages that are marked as delivered, but claimed as "not received” are the responsibility of you and your local Post Office. It is rare that packages are lost or stolen, but if you believe it to be true, please work with your local Post Office to file a report.