We're excited to offer real-time shipping rates that include our discounted business rates, which we then extend to you! You pay what we would pay for Shipping, you don't have to worry that we're gouging you on shipping prices...blame that on USPS. haha!
If you are ordering from multiple Stores on Outshine Labels, or even if you're ordering all from the same Store, please be aware that you may receive your order from us in multiple shipments. We do this to save you money and streamline our process!
If you have any questions about your order, please don't hesitate to email us (please include your order number too!). Our email is firstname.lastname@example.org and we'll be happy to help!
We are not responsible for lost, damaged, or stolen packages. Packages that are marked as delivered, but claimed as "not received” are the responsibility of you and your local Post Office. It is rare that packages are lost or stolen, but if you believe it to be true, please work with your local Post Office to file a report.