FULFILLMENT TIMEOrders are fulfilled 2-7 business days after the date you place your order with us — but then you have to add shipping time onto that. Most orders are received by you, 5-10 business days after you place your order with us...but it really depends on multiple factors such as: a.) what you ordered, b.) what shipping service and method you chose during checkout and c.) whether or not items in your order ship from multiple fulfillment centers. If you need something by a certain date, please email us at email@example.com and we will do our best for you! For International Orders, please note that we are not responsible for any custom fees that you may or may not be charged.
REAL-TIME SHIPPING RATES
We're excited to offer real-time shipping rates that include our discounted business rates, which are then extended to you. This means that you pay what we would pay for Shipping. Why don't we offer Free Shipping on all our orders? Well the truth is, you're always paying for shipping; you just don't realize it. Companies hide shipping fees inside the price of the product and then claim that you're getting "Free Shipping". But it's not true, it's simply being hidden inside the cost of the product. Shipping is just part of life and there's no way out of it unfortunately.
If you are ordering from multiple Stores on Outshine Labels, or even if you're ordering all from the same Store, please be aware that you may receive your order from us in multiple shipments. We do this to save you money and streamline our process!
If you have any questions about your order, please don't hesitate to email us; we are happy to help! Please include your order number in the subject line or body of text so we can easily find your order and provide accurate information. Our email is firstname.lastname@example.org.
LOST OR STOLEN PACKAGES
We are not responsible for lost, damaged, or stolen packages. Packages that are marked as delivered, but claimed as "not received” are the responsibility of you and your local Post Office. It is rare that packages are lost or stolen, but if you believe it to be true, please work with your local Post Office to file a report.