All sales are final & non-refundable due to the charitable aspect of our business.
INCORRECT SIZING: Please refer to our size guides and fit notes to ensure you have selected the correct size. If your sizing is not quite right, we are happy to offer an exchange for the correct size.
FAULTY: If you received a defective item, please email us at firstname.lastname@example.org and we will happily arrange a replacement.
We try our best to be as sustainable as possible! All items are made to order to reduce the amount of waste that goes to landfill. Please allow 2-7 business days for processing as our team gets your order ready.
US: 3-5 business days after fulfilment
CANADA: 4-7 business days after fulfilment
REST OF WORLD: 5-10 business days after fulfilment